Nigeria Customs Service Concludes 2025 PR Workshop in Kano

By Lod Onyeji

The Nigeria Customs Service recently concluded its 2025 Public Relations Officers Workshop in Kano, emphasizing the importance of professionalism, resilience, and innovation in projecting the Service's image. The workshop brought together PR officers, communication experts, and seasoned resource persons to strengthen communication strategies and improve institutional transparency.

Key Takeaways

- The workshop focused on aligning PR functions with the Service's modernization drive and building stronger trust with stakeholders.

- Participants gained practical insights into modern communication dynamics and knowledge sharing between officers, academics, and media practitioners.

- The National PRO of Customs, Assistant Comptroller Abdullahi Maiwada, highlighted the importance of teamwork in achieving success.

A Call to Action

The Comptroller-General of Customs, Adewale Adeniyi, emphasized the need for consistency in communication and encouraged officers to continue pushing the narrative of the Service's integrity and upright officers. He stressed that the Service still has a lot of work to do in this regard.

Cultural Exchange and Professional Growth

The workshop included a cultural and educational tour of Kano State, where participants visited historic sites and experienced traditional dances and entertainment. This exchange showcased the Service's commitment to cultural connection and appreciation.

Empathy and Human-Faced Attitude

Throughout the workshop, officers were encouraged to discharge their duties with empathy and a human-faced attitude. By doing so, they can build stronger relationships with stakeholders and improve the Service's overall image. This approach is crucial in today's fast-paced world, where effective communication and empathy can make all the difference in achieving success.

Moving Forward

As the Nigeria Customs Service moves forward, it is essential for officers to continue embracing professionalism, resilience, and innovation in their work. By doing so, they can effectively project the Service's image and build trust with stakeholders. With a strong focus on empathy and human-faced attitude, the Service can achieve even greater success in the years to come.